Refund Policy

At Velmora Home, we take pride in the quality of every product we offer. If you are not completely satisfied with your purchase, we are here to help.

Returns

We accept returns within 30 days of the delivery date. To be eligible for a return, your item must be unused, in its original condition, and in the original packaging.

Non-Returnable Items

Items that have been used, damaged, or altered after delivery.
Items marked as final sale.
Gift cards.

How to Initiate a Return

To start a return, please contact us at velmora7home@gmail.com with your order number and reason for return. Our team will guide you through the process.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.