Shipping policy
SHIPPING POLICY
Last updated: July 2026
1. Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Destinations
We ship worldwide. Shipping availability and rates are calculated at checkout based on your delivery address.
3. Estimated Delivery Times
- Europe: 5–10 business days
- North America: 7–14 business days
- Middle East & Asia: 7–14 business days
- Rest of the World: 10–21 business days
4. Shipping Costs
Shipping costs are calculated at checkout based on order weight, dimensions, and destination.
5. Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number.
6. Customs & Duties
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.
7. Lost or Damaged Shipments
If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at velmora7home@gmail.com.
8. Contact
📧 velmora7home@gmail.com 🌐 www.velmoraluxe.co